Director of Education: Bal Dhillon

Bal is a dynamic, results-oriented individual with more than 26 years of experience in the pharmacy profession. Her education background includes a MBA and a BSc. from Simon Fraser University. She also has an Associate degree from Douglas College, Provincial Instructor diploma from the province of British Columbia, and various leadership certifications. Bal has extensive experience working in both hospital and community pharmacy sectors. She has strong leadership, management, and strategic planning skills, with the determination to succeed. Bal is also a Consultant/Program Facilitator involved in the designing, developing and delivering pharmaceutical compounding education for health care professionals in the topics of USP 797 and 795. Bal is the Events Coordinator at the Pharmacy Technician Society of BC (PTSBC). She was instrumental in the formation of the Society in 2011. Prior to PTSBC, Bal served as President for the Canadian Association of Pharmacy Technician of BC Chapter from 2005 to 2010. Bal continues to be involved in various initiatives, promoting education and personal growth for pharmacy personnel in British Columbia.

DIRECTOR OF FINANCE: Yonette Harrod

Mrs. Yonette D. Harrod has spent nearly 25 years in pharmacy related roles and has been an active member in the Pharmacy Technician community for the last fifteen. She first completed her formal Pharmacy Technician education at Red Deer College, Alberta and later went on to finish a Bachelor of Arts in Psychology. Since her graduation, Mrs. Harrod has returned to the pharmacy profession, becoming a Certified Pharmacy Technician through the Pharmacy Technician Certification Board (PTCB) in the United States and with PTCB-Alberta. In 2011, she became one of the first registered Pharmacy Technicians with the College of Pharmacists of BC. She is currently employed by Lower Mainland Pharmacy Services and works at St. Paul’s Hospital as the Pharmacy Operations Support Coordinator. Aside from her daily duties, Mrs. Harrod actively supports and promotes the profession by volunteering as the Director of Finance for the Pharmacy Technician Society of BC, is a committee member on the College of Pharmacists Practice Review Committee, and a committee member of the Program Advisory Committee for the Pharmacy Technician program at Vancouver Community College.

Director of Communications & Social Media: Danka Miletec

Danka has been working in the pharmacy field since 2000, first starting off at London Drugs as a Pharmacy Assistant. Since completing the Technician program at VCC in 2005, Danka began working at St. Paul’s Hospital and has been in various roles ever since. Currently she is in a supervisory position which she finds challenging and rewarding. She became a regulated Pharmacy Technician in 2012 and is an active member of PTSBC and CAPT. She looks forward to the PTSBC conference every year and enjoys doing what she can to promote Pharmacy Technicians!

Director of Member Services: Eva Willingdon

On any given day at Macdonald’s Prescriptions, you might find Eva mixing chemo infusions, writing formulas, training team members, or fixing one of the many machines in the compounding lab. She secured her first pharmacy assistant role in 1998, working part time while completing a Bachelors degree at Simon Fraser University and then the pharmacy Technician certificate at Vancouver Community College. Over the course of her career, Eva explored various professions including administration, HR, banking and event planning, but found her way back to pharmacy while working for a local hospital in the Cayman Islands. This is where she developed the excellent operational and compounding skills that helped her grow the lab at Macdonald’s Prescriptions. Eva is driven by her passion for delivering safe and effective patient care, be it through direct patient interactions or by working “behind the scenes” to implement standard operating procedures that comply with current guidelines. Along the way she also enjoys the journey of mentoring new health care professionals and developing proficient teams through education, encouragement and relationship building. Eva strives to use these experiences and attributes to help PTSBC meet its mission in supporting pharmacy professionals.

COMMUNICATIONS COORDINATOR: Nelson Chen

Nelson is a pharmacy technician that practices part-time in a community setting and works full-time at the BC Pharmacy Association as Coordinator of Pharmacy Practice Support. His main role includes overseeing the administration of injections program and answering inquiries relating to public and private payers and pharmacy practice. Nelson joined the Pharmacy Technician Society in 2017 and serves on the Communications Advisory Committee that oversees the PTSBC newsletter.

Director of Public Relations & Advocacy: Dana Elliott

Committee Member: Cloe Cullen

BIO

Committee Member: Pam Dondaneau

BIO