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JOB POSTING – Team Lead, Intake – Burnaby, BC   

Join One of Canada’s Best Managed Companies! Our mission is to provide excellence in pharmaceutical care to meet the individual needs of each client.  Our organization is comprised of committed individuals, each making a positive impact on the well-being of our customers – focused on growth and innovation within the industry.

Job Title: Team Lead, Intake (Data Entry)
Location: Burnaby, BC
Reports to: Pharmacy Operations Manager
No. of Positions: 1
Pharmacy Type: Long Term Care Pharmacy
Position Type: Full time, Permanent
Salary: Hourly, commensurate with experiences
Benefits: Yes, comprehensive benefits package including health and dental insurance, disability and life insurance as well as opportunity to participate in a group registered savings plan (RSP)

Job Responsibilities:

  • Provide leadership and support to the Intake team
  • Oversee the workflow process in their designated area of the pharmacy operation, including hospice
  • Organize teams’ work responsibilities and assist in prioritizing work tasks
  • Ensure team is working in compliance with company policy, practice and standard operating procedures
  • Ensure team is working in alignment with the company’s commitment to customer service levels
  • Assist the management team in scheduling Intake team, including review of time-off requests, coverage during non-scheduled absences, etc.
  • Actively monitor employee performance, including participation in the company’s performance appraisal process and execution of employee development plans
  • Provide support to the management team in the recruitment, selection and onboarding for newly hired Intake employees
  • Provide workplace orientation and training for Intake employees
  • Escalate internal personnel concerns, identifying solutions and action plans
  • Maintain an informed team through regular team meetings
  • Liaison between Intake team and other work teams, as well as management
  • Identify and explore cross-training opportunities amongst other work teams
  • Monitor health and safety compliance
  • Responsibilities as assigned for Intake (Data Entry)

Skills:

  • Ability to motivate others
  • Holds self and others accountable
  • Embraces change and ability to lead others through change
  • Demonstrate customer service excellence
  • Ability to prioritize and make decisions
  • Remains focused during high volume periods
  • Demonstrates a positive and professional attitude
  • Ability to communicate effectively, both verbally and in writing

Qualifications:

  • Minimum 2 years’ full time experience in designated area of pharmacy operation
  • Excellent knowledge of company P&Ps
  • Experience in a leadership role is an asset

While we thank you for your interest, only select applicants will be contacted regarding the position.  Please cite Job Posting #48-TLINTAKE and submit your resume and cover letter in confidence to:

Charly Simmalavong
Talent Acquisition Specialist
recruitment@medicalpharmacies.com

Friday, March 29, 2024